FAQ
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Once your account has been processed you'll be able to sign up for classes. *FOR VA accounts, after registration, please allow up to 24 hours for us to assign your free membership to your account.
Go to veteransfirst.sofiahealth.com.
Select 'Classes.'
Choose the date you want to attend class.
From the available classes listed, select 'Sign Up' next to the class you want to join.
Select 'Next'​
You will be prompted to log in if you are not logged in already.
Need more help? Contact us.
Go to veteransfirst.sofiahealth.com.
Select 'Classes.'
Select 'Login'
Select 'My Account' if you're logged in.
Select 'Schedule'.
Find the class you want to cancel and select 'Cancel’.
a. Alternatively, scroll down to find the class you signed up for and click 'Cancel' to proceed with the cancellation.
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Your class has been canceled!
Need more help? Contact us.
All classes are live on Veterans First. Find a class to join here.
For recorded classes, access our video library by selecting 'library' in the footer.
Need more help? Contact us.
Yes. Having your camera on is required. This is for safety and it allows the instructor to provide feedback and guidance during the class.
During meditation, feel free to turn the camera to the side, just off of your face.
Need more help? Contact us.
Classes are UNLIMITED. Feel free to register for all the classes you want to attend.
No need to email or call if you need to cancel.
Need more help? Contact us.
You do not need any equipment to take classes other than a device with internet connection and a camera.
Need more help? Contact us.
To ensure a comfortable and respectful environment for all participants, we kindly request that everyone wears clothing that adequately covers the body parts traditionally covered in a fitness class. This includes, but is not limited to, wearing tops that cover the torso and bottoms that cover the hips and thighs.
We believe that adhering to this dress code will contribute to a positive and focused atmosphere, allowing everyone to fully immerse themselves in the practice without any distractions. Your cooperation is greatly appreciated, as it helps create an inclusive and harmonious space for all participants.
Minimal equipment is required. Ensure you have a stable internet connection, a device with a camera and microphone, and any optional props mentioned by the instructor.
See details in the description for each class.
No prior experience is necessary. Most classes are designed to accommodate participants of all levels. Our instructors offer modifications for different skill levels.
Please note, some classes are designated advanced, some prior knowledge is helpful.
Use the chat or video features provided by Zoom to communicate with the instructor. They will be available to answer questions, provide guidance, and offer adjustments.
Wearing appropriate clothing ensures a respectful and inclusive environment for all participants. It also helps maintain the professionalism and integrity of the online class.
We welcome your feedback! Feel free to share your thoughts and suggestions through the platform's feedback feature. Your input helps us continually improve our classes.
After your class, leave feedback via the Zoom Survey.
If you prefer to get in touch, email hello@sofiahealth.com and write us about your experience.