Question 1

Why am I asked to pay when I am with the VA?

Accepted Answer

VA covers memberships in certain locations. 
If you are in a covered area, your account is free. However, we ask all new members to allow 24 hours to process your membership after you have registered. You will receive an email that let's you know when you can sign up for classes.

If you try to attend class before we process your membership, you will be asked to pay for the class.

Need more help? Contact us.

Question 2

Why are you asking for a credit card when I have a free account?

Accepted Answer

VA covers memberships in certain locations. 
If you are in a covered area, your account is free. However, we ask all new members to allow 24 hours to process your membership after you have registered. You will receive an email that let's you know when you can sign up for classes. Until you are enrolled in a membership, you will be asked to pay for classes.

Need more help? Contact us.

Question 3

How do I manage my membership?

Accepted Answer

VA covers memberships in certain locations. 
If you are in a covered area, your account is free. You do not have to manage your membership.

Need more help? Contact us.

Question 4

Will I be charged after my free membership ends?

Accepted Answer

No, all VA memberships will automatically end. Users will not be charged at the end of your free membership period.

Need more help? Contact us.

FAQ

Topics

Why am I asked to pay when I am with the VA?

Why are you asking for a credit card when I have a free account?

How do I manage my membership?

Will I be charged after my free membership ends?